Delete your Instant Provider account
This page applies to the Instant Provider app for service providers and the Instant Provider app for customers. You do not need to be signed in.
To request deletion of your Instant Provider account, email info@instantproviderapp.com with the subject "Delete My Account." You can also use "Request Account Deletion" on the Account screen of either app. Once your request has been received and your identity verified, we aim to complete account deletion within 30 days.
What we delete: your profile and contact details, saved addresses, uploaded photos, chat messages and photos, notifications, and, for providers, bank details. We also anonymize the account record.
What we may keep: certain information may need to be retained where required for legal, tax, financial, fraud prevention, or regulatory obligations, such as booking and payment records. Any retained information will be handled according to our Privacy Policy.